On the train. A family of 5, obviously tourists from another country, are on the wrong train. We are headed east, and they need to go to Manhattan. This is an express, first stop is 45 min away.
And yet. I ride this train every evening, and I know they were lucky to choose this car, because this conductor is the nicest guy. As soon as he found out they were headed the wrong way, he told them he’d let them off at a nearer station. They didn’t even have to ask.
It’s moments like this.